Web Directory : Business : Customer Service
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Web pages:
411 Peculiar Road Aims to teach customer service people, call centers, and managers how to work with customers online. http://www.learnandteachonline.com/customers/blog
4Telemarketing Offers telemarketing services, equipment and supplies for the telemarketing industry. http://www.4telemarketing.com
7582 Smiths Creek Road Couple in Port Huron, Michigan tells about a bad deal with Royal Mortgage Company and Crest Homes. http://7582smithscreek.tripod.com
800 Adept Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center. http://www.800adept.com
A Customer's Point of View, Inc. Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. http://www.acpview.com
Abby's Guide Buying guides with tips and advice. Also has forums where people can post their experiences and degrees of satisfaction with products they have purchased. http://www.abbysguide.com
ACP Interactive Interactive Voice Response (IVR) applications for both traditional telephony applications and interactive voice-to-web programs. http://www.acpinteractive.com
ACRA, Inc. Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application. http://www.secretshopacra.com
Adams Research Group Helps organizations improve performance and customer service. http://adamsresearchgroup.com
Advanced Feedback Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis. http://www.activefeedback.com/af
Advantage Interactive Corp. Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection. http://www.advantageinteractive.com
Aegis Communications Group, Inc. Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base. http://www.aegiscomgroup.com
Alan Simmons Gives customized presentations on leadership, authentic motivation and personal development. http://www.alansimmons.com
Alcon Solutions Alan L. Alcon is a consultant, speaker and trainer who specializes in gender communication, motivational speaking, and dealing with people who drive you crazy. http://www.alconsolutions.com
Allen & Nichols Productions Present humorous and motivational keynotes. http://www.allen-nichols.com
Amusement Advantage, LLC Amusement park mystery shopping. Online application. http://www.amusementadvantage.com
Ann Pauley Speaker on self love, forgiveness, spiritual growth and connection to the God within us. http://www.bevulnerable.com
Anonymous Insights, Inc. Marketing research firm that specializes in customer satisfaction programs. Online application. http://www.a-insights.com
Anonymous Shoppers and Assessments of Pittsburgh (ASAP) Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application. http://www.ASAPittsburgh.com
ANSIR International Sales coach and consultant who maximizes sales opportunities, lower prospects' resistance and increases control of the selling process. http://www.anitasirianni.com
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